Martinez Junk Removal LLC — Privacy Policy

Martinez Junk Removal LLC(“Martinez Junk Removal,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit martinezjunkremoval.net(the “Site”) or contact us for junk removal and dumpster rental services, how we use that information, and the choices you have.

By using our Site or contacting us, you agree to the practices described in this policy.

Information we collect

Information you provide to us. When you request a quote, call, text, email, or otherwise contact us, we may collect your name, phone number, email address, service address or city/ZIP code, and any details you share about the job (for example, the type and amount of material to be removed). If you text us photos of your items or property to help us prepare a quote, we receive those photos and the phone number you send them from.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect standard technical information such as your device type, browser, IP address, pages viewed, and referring pages. We use this to keep the Site working, secure, and easy to use. This information may be collected through cookies and similar technologies.

How we use your information

We use the information we collect to:

• respond to your quote requests and questions;
• schedule, provide, and follow up on junk removal, hauling, demolition, cleanout, and dumpster rental services;
• communicate with you by phone, text message, or email about your request or service;
• operate, maintain, secure, and improve the Site; and
• comply with the law and enforce our agreements.

Text messaging

If you contact us by text message — including texting photos for a quote — we will use your phone number to respond about your request and service. Standard message and data rates from your carrier may apply. We do not sell your phone number, and we do not use it to send marketing texts unless you ask us to.

Cookies and analytics

The Site may use cookies and similar technologies, including basic analytics, to understand how visitors use the Site so we can improve it. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the Site may not function properly if you disable them.

How we share information

We do not sell your personal information. We share information only in these limited situations:

• Service providers. We use trusted third parties to run our business and Site — for example, our website host and our email delivery provider, which processes quote-form submissions so they reach our inbox. These providers may access your information only to perform services for us.
• Legal reasons. We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of our customers, the public, or our business.
• Business transfers. If our business is sold or transferred, information may be transferred as part of that transaction.

Data retention

We keep the information you provide for as long as needed to respond to your request, provide our services, and meet our legal, tax, and recordkeeping obligations, after which we take reasonable steps to delete or de-identify it.

Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your privacy choices and California rights

You may contact us at any time to ask what personal information we have about you, to correct it, or to request that we delete it, and we will respond as required by law. California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect and how we use it, the right to request deletion, and the right to opt out of the “sale” or “sharing” of personal information. We do not sell or share your personal information as those terms are defined by that law. To exercise any of these rights, contact us using the information below; we will not discriminate against you for doing so.

Children's privacy

Our Site and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Links to other sites

Our Site may link to third-party websites (such as our social media pages). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above. Your continued use of the Site after changes take effect means you accept the updated policy.

Contact us

Martinez Junk Removal LLC
Chino, CA
Phone/Text: (562) 639-5747
Email: Mmartinez5656@gmail.com